Privacy Policy
Effective date: November 1, 2024
Pontoon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
a. Information You Provide
We collect personal information that you voluntarily provide when you:
- Sign up for an account
- Request a demo
- Contact us for support
- Subscribe to newsletters or updates
Examples of this information include:
- Name
- Email address
- Company name
- Phone number
- Payment information (if applicable)
b. Information We Collect Automatically
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and actions taken on our website
- Cookies and similar technologies to track user behavior
c. Information from Third Parties
We may receive information from third-party platforms (e.g., analytics tools or social media) if you engage with our content there.
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Personalize your experience
- Process transactions
- Communicate with you about updates, promotions, and support
- Ensure compliance with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third parties who help us operate our business (e.g., payment processors, hosting providers).
- Compliance and Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
5. Your Rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of your information
- Object to the processing of your data
- Withdraw consent where applicable
To exercise your rights, contact us at hello@getpontoon.com
6. Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before engaging with their services.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Please review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@getpontoon.com
Thank you for trusting Pontoon with your information!
